Help – it’s what makes networking successful

Here are some interesting perspectives on networking from a recent interview published in Inc. magazine. It is an interview by Jeff Haden of Inc. with Dan Sillman, CEO of Relevent Sports.

https://www.inc.com/jeff-haden/the-art-of-networking-without-networking-and-why-you-should-never-ever-network-again.html?cid=hmside3

According to Sillman, “Networking” is a strange term. If you are a person the world perceives as good at networking… all that means is that you have great relationships.

The only way to do that — to build relationships — is to have a genuine desire to learn about someone: What they do, what drives them… some aspect of their life that interests you.  Getting relatively close to someone means you know a lot about them, they know a lot about you… and you’re much more inclined to help each other. I actually think I’m a terrible “networker.” But I do have good relationships.

A few take aways from the interview

When you go into a meeting or a conference, or approach people with the thought that you’re going to network… it’s transactional. You’re just trying to meet people that can immediately help you. And they want the same thing.

Building relationships is totally different. First you learn about the other person; only then can you start to build a relationship. Which never happens when you’re networking: People can tell in seconds that you only want to meet them for some kind of surface-level transaction.

Building relationships requires patience, just like any other relationship. Think about your friends: You didn’t go into those relationships looking for something. That’s why they’re your friends.

What he says is so true, in both Heather Hollick’s book, “Helpful: A Guide to Life, Careers, and the Art of Networking” and Porter Gale’s book “Your Network is your Net Worth”, both authors are adamant that successful networking is not short-term transactional – ‘who can I meet today that can help me get x.’  Successful networking is first being helpful.  Porter Gale describes networking as a give, give, get.  Do two helpful things to a new contact before asking for one in return.  Heather Hollick shares that it is innate that we want to help others.  By asking people what they’re working on, rather than what do you do – you gain information on what is important to them and thereby, how you could best help.

A good exchange occurred re: making introductions – Sillman said he used to immediately introduce people to each other when asked.   He points out that he failed to take into account the value of other people’s time and realized he had to do some filtering.  He also pointed out that when you make introductions, your credibility is on the line. You shouldn’t vouch for people you don’t really know, don’t have a relationship with, don’t know their interests and goals.

Sillman concludes with: People don’t want to be a transaction. If you aren’t interested in the actual person, if you’re only thinking in terms of a transactional relationship… that relationship will never be fruitful. But when you build a relationship, everything else follows: You won’t have to ask the other person how you can help them. You’ll know.  And you won’t have to ask for something you might need. The other person will know your interests, your goals… and will offer to help. You’ll both offer to help. And you’ll both mean it.

Epic FOCM New Member Inductions

Twas (still thinking of Christmas stories) a fantastic week in May in Valley Forge, PA. Attending the Arena International Outsourcing in Clinical Trials East Coast meeting turned out to be truly historic and the pictures prove it.

A FOCM networking event was held on Monday 20 at J Alexander’s restaurant in the King of Prussia Mall area. As usual, I didn’t take attendance, but I do recall that in attendance were: Dave Gibboni, Christian McCracken, Pete Nieto, Kate Mullis, Vicky Martin, Scott Robertson and probably, possibly, Ted and/or Richard Gastineau. Some of us managed to get a picture taken.

Pete Nieto, Christian McCracken, Chris Matheus, Dave Gibboni

There were three FOCM membership card ceremonies. Two of the recipients are clinical research industry veterans, heavyweights, emerituses (emeritae?), big deals to be sure. And one recipient has a bright future now that he has his card. The joy on these people’s faces is undeniable. And a current member displays the FOCM nametag sticker. Scroll down to see.

Bill Taaffe
Mike Ruane
Kevin Keenan with Sue Ruane photo bombing this somber event
Mike DeBerry

The Importance of Networking in Managing your Career

“Networking” to some people sounds more complicated than it is and may even generate feelings of discomfort.  “Networking” isn’t meeting strangers with a common interest in a noisy bar and shouting at each other, “what do you do?”  Although I’m sure many of you have experienced such an event.

To understand the role that networking plays in career management, let’s start with the evolving definition of NETWORKING. 

Investopedia describes NETWORKING as: the exchange of information and ideas among people with a common profession or special interest, usually in an informal social setting.

Dictionary.com describes NETWORKING as: a supportive system of sharing information and services among individuals and groups having a common interest.

Cambridge Dictionary describes NETWORKING as:  the process of meeting and talking to a lot of peopleesp. in order to get information that can help you

Historically, definitions of networking stressed the point was to meet people and determine how they could help you.  That self-centered approach has given way to the understanding that the purpose of networking is go create a mutually beneficial relationship.   In her book Helpful: A Guide to Life, Careers and the Art of Networking, Heather Hollick presents the purpose of networking is to be helpful – leveraging who you know and what you know to help other people be successful, and surround yourself with other people who do the same. 

My Networking Philosophy to networking is: connecting people and companies to companies and people for their mutual benefit.  It is nice to see that Business Dictionary has added: Networking is based on the question – “how can I help?” and not “what can I get?”

Why Network

In the past, even as recent as 15 to 20 years ago, networking outside one’s company (think of a large pharmaceutical company) didn’t seem necessary.  There were still plenty of people who had been at the same company for 15 – 30 years and were doing well with no thought to changing jobs.  Then mergers, acquisitions and restructuring shook the industry.  People who had been at a company for many years and who were well networked within that company suddenly were out of work and realized they had no business network outside of that company.  That is exactly what happened to me and I made sure to learn from that experience.

Lesson Learned #1: Look at your situation with a wider perspective

While in shock, worrying if I’d have to move my family and going on interviews, I learned a lesson from a chance encounter with a former colleague who was in the same boat that as I was in.  We were both flying to New Jersey for interviews and I told him I didn’t have a good feeling about the company I was interviewing with, it had no culture, and the employees didn’t seem friendly.  He suggested I look at it differently – “could you do the job for a year?” is what he asked me.  My reply was, “of course.”  He helped me realize that there was nothing wrong with taking the job, making the most of my severance, and continuing to look for a role that reflected the highest and best use of my skills. And who knows? Maybe the job would be better than I first thought. This bit of advice completely changed my attitude and I interviewed as if this was the perfect job for me.  I got the job.  It turned out to be an okay fit but I kept one job opportunity open and when they offered me the position 5 months later, I took it.

Lesson Learned #2: Use this job to get to your next one.

Your new may not be THE job that carries you through the rest of your career.  Some have called such an experience, a “mulligan” or a “do-over” job.  Through the experience you learn that you are employable and you’re more in the driver’s seat than you think.  Your goal is to find the company and culture that fits you, and where you want to invest your energy and talent.

Lesson Learned #3: Be prepared

I do not consciously recall saying to myself “I’ll never be in that situation again.”  However, a look at my behavior since then indicates that I took that to heart.  At every conference I attended, I introduced myself to the people in the booth on either side and across from me at the conference.  When I wasn’t in the booth, I walked the exhibit hall asking questions, meeting people and learning about their companies and services.  In the past 15 years, when corporate restructuring or a personal decision to be in the market for a new job, I had job offers and was working within a short period of time.

Lesson Learned #4

Networking must be an integral part of managing your career. 

Making and maintaining mutually beneficial relationships will help you get promoted, take on challenging assignments, solve and help others solve work problems and successfully address issues.

Having polled many audiences at DIA networking workshops over the past 10 years, the percentage of people who are in their current job due to networking is around 85%.  Very few people are in their current job in our industry by replying to online job postings.

Networking also helps your career by:

  • Being seen as proactive, active, resourceful, smart, and engaged
  • Bringing new experiences to your life
  • Building loyalty, trust, and dependability
  • Increasing your communication skills, influence, and patience

Now, how do you do this? 

In almost every state there is an organization to foster and support biotech and pharma companies.  NJ Bio, PA Bio, NC Biotech are examples.  Join them and find out when they have events.  LaunchBio (https://launchbio.org/) is an organization that hosts monthly events with speakers on relevant topics to the industry and are located in: Cambridge, MA; Durham, NC; Los Angeles, CA; New York, NY; San Diego, CA and San Francisco, CA. 

Now, how do you really do this?

  • When attending events, if there’s an opportunity to pre-register, do so.  This usually means you get a printed name tag.  Wear it. 
  • Put the name tag on the right side of your chest.  This makes it visible to who you meet as you shake hands.
  • Dress sharp and professional.
  • Make eye contact.
  • Smile, be positive and maintain a pleasant demeanor.
  • Be Personable – remember and use people’s names.
  • Be helpful – look for ways to offer information, to a favor, or make an introduction.
  • Be someone others WANT to connect to.
  • Ask “what are you working on?” instead of “what do you do?”
  • Be interested – ask others for their business cards (and have yours ready for them).
  • Follow up – thoughtfully and invite to connect on LinkedIn.
  • Put down your phone.

A section from Heather Hollick’s book carries this noteworthy message: Your network…stays with you from job to job and career to career.  It is entirely your creation and no one can take it away from you… build a network that becomes your tribe – the people to whom you are loyal and who, you trust, are loyal to you.

FOCM Networking Event Meeting Minutes

May 9 found me in Durham, NC for a date with Durham Traffic Court the morning of the 10th. As you know, any excuse for meeting up with friends is kinda my life’s mission.

Notification was sent out to 63 people via Google calendar. 24 people opened the calendar invitation and responded with yes, no or maybe. I believe we had 13 attend. By the time we thought to take a picture, a few had already left. The location was Boxcar Bar & Arcade on Foster Street in Durham.

In attendance were: Don Alexander, Cynthia Edwards, David and Jaclyn Holland, Eric Nier, Gail Fowler, Kris Gustafson, Hillary Whittaker, Lauren Sherwood, Tim Sauls, Jeff Blum, Duncan Shaw and representing the PA Chapter, Vicky Martin.

L to R: Jeff Blum, Duncan Shaw
Me, Tim Sauls, Vicky Martin

FOCM Network Brainstorming Project

A friend and FOCM member in good standing is starting her consultancy company and is looking to find a good and proper name. As an annual dues paying member, she is entitled to this calling forth the idea generation of the FOCM Network.

The option to name it something like: lastname (use Smith as the example) consulting, of course is an option. I proposed we ask this network to do some thinking and see if we could come up with a name that will communicate what it is she can best contribute.

So here’s the background info:
This individual has over 25 years experience as a Clinical Research Scientist, Director of Clinical Operations, Executive Director and VP of Strategic Programs, Alliances and Governance. The past 12 years have been in the area of managing strategic accounts and partnership governance. This is a particularly strong area of expertise and focus.

Let’s use the normal brainstorming rules – no idea is a bad idea, don’t shoot down any other ideas – just want to generate name ideas. I’ll get it started:

CRO/Bio/Pharm Alliance Management, LLC
Alliance Governance, LLC
Clinical Research Partnership Governance, LLC
Smith Consulting, LLC
Clinical Research Alliance Governance, LLC
Clinical Research and Governance, LLC
Strategic Governance, LLC

Reply in comments with your quick, off the top of your head ideas. Many thanks.

New FOCM Member

On June 28, 2019 while attending the annual Drug Information Association (DIA) meeting in San Diego, FOCM was busy expanding its network. All new membership ceremonies are significant and strict adherence to protocol is (almost) always followed. This particular ceremony included a new addition to the protocol. FOCM is pleased to announce that Jodi Andrews, Founder and Co-CEO of Pro-Trials Research received her membership card.

This ceremony took place on the exhibit hall floor. What was added to the procedure for this ceremony was a shot of bourbon prior to the handshake, card presentation and photo. Later, a small pour of Fireball was distributed to the new member.

FOCM Member Displays Membership Pin

On June 11, 2019 in RTP, NC I attended Heather Hollick’s book release event. Heather wrote a book on networking, entitled Helpful: A Guide to Life, Careers and the Art of Networking. I was introduced to Heather by Tanyss Mason. It was Christine Sears who recommended Tanyss get in touch with me when she was undertaking a job search. Heather and I clicked immediately over a phone call on our mutual view of networking.

The book release event was held at the NC Biotech Center. I promoted this event to the FOCM network. Five members joined the approximately 40 others. I was pleased to see member Peter Benton in attendance. As I walked over to say hi, he pointed out that he was wearing his FOCM membership pin. Peter thought FOCM should have some kind of salute, the three finger salute isn’t going to be it, but it was a good attempt on short notice.

Peter Benton FOCM Pin

Essential Skills Training

On March 23, 2019 at UNC-Wilmington (UNCW) Fuse CR site, a 6 hour workshop on Essential Skills was held. I’d gotten involved with this initiative through my desire to use my network to help others.

FuseCR (Center for Clinical Research Workforce Development) is a collaborative designed to ignite a new synergy between UNCW and the field of clinical research. By fusing resources and knowledge from academia and industry, FuseCR is energizing the local clinical research talent with powerful career and industry enhancing services.

Working with Tiffany Erichsen and Susan Sinclair, we put on a program for the students in the Bachelor’s and Master’s Degrees in Clinical Research.

The first topic was Effective Leadership Styles presented by Michael Williams. Michael is the Chief Executive Director of the Executive Service Corps of the Triangle. I’ve known Michael for over 30 years. We were room-mates while in training for our first jobs out of college with Burroughs Wellcome Co. He is an excellent presenter. Students learned the DISC profile and its role in leadership and communications.

The second topic was Collaborative Negotiating presented by Jim Sheegog. Jim is a founder of Rowhill Consulting Group. Jim and I have known each other around 20 years. Jim also worked at Burroughs Wellcome Co which is where we met and then by chance I ran into him at a local restaurant about 7 years ago. Jim is well known in the corporate training and leadership development industry with significant work at global organizations.

A representative from the UNCW Career center spoke over lunch regarding professionalism, conference attendance, image and how to navigate a buffet lunch.

The final speaker was Danielle Baxter and she spoke on Branding. Danielle is Director of Business Development for Paragon Global CRS. I’ve known Danielle for 2 years and she is a very impressive speaker.

I was able to help because I keep in touch with people I’ve met from across the spectrum of my career and I put in effort to maintain the relationship – networking.

Leadership Styles
Leadership Workshop
Collaborative Negotiation
Branding

New FOCM Member

While attending SCOPE in mid-February in Orlando, I had the good fortune of welcoming Marie Perrone into FOCM. I had met Marie several years before via an introduction by long-time FOCM member, friend and former co-worker, Deb Nichols. It took so long for Marie to get her card due to some strange, but ultimately explainable issues in the background check that is run on all FOCM member candidates. The joy of receiving her card and the overwhelming relief to have resolved the items of her past is quite evident in the photo of this memorable event.

Marie Perrone receives her FOCM Membership card
Photo taken by Deb Nichols

FOCM Surprise Event

It was a typical Halloween Eve evening, weather-wise in Raleigh, North Carolina.  It should come as no shock to anyone that it was also October 30.  I’d rather hastily organized the 10/30 FOCM event just the day before as Brian Langin was coming to town.  Brian has the distinction of receiving the first FOCM card ever handed out.  So clearly, he was worthy of me getting people together.

Brian was first to arrive, followed by me and then surprise, surprise, surprise, Paula Brown Stafford joined us.  Paula and I have known each other for 22 years when I first started in the clinical research industry working at Quintiles together.  She has said to keep her on the FOCM event distribution lists as someday she just might surprise me and show up.

Brian, Me, Paula

In what can only be described as one of the happiest moments of her life, Paula received her FOCM card. 

 

 

 

 

It was a fun evening.  Others in attendance: Rob Sucharski, Duncan Shaw, Peter Payne,  Lauren Sherwood, Heather Malinowski*, Steve Young, Peter Weiman*.

*1st time attendees